Photo by Mike van den Bos on Unsplash
Emirates’ says it is business as usual despite the turmoil in the Middle East.
The Dubai based airline says that its passengers experienced minimal disruptions to their travel plans in the wake of recent events in the region, including air strikes by the U.S on Iran.
Despite some disruption, scheduled flights resumed within a few short hours after the airline quickly activated its robust contingency and disruption plans.
This, it adds, involved no diversions, only a small number of cancellations and a few flights experiencing longer flight paths due to airspace congestion.
A spokesman told this site on Tuesday, “Despite rapidly evolving regional developments, it’s been business as usual.”
In the past two weeks,the airline says it has maintained scheduled services by rerouting flights to avoid conflict zones, serving over 1.7 million passengers on more than 5,800 flights.
This, it says, has “delivered certainty to their travel plans when they needed it the most.”
“The airline took immediate action by suspending flights only to areas directly impacted by conflict while maintaining operations to all other destinations.”
Services to Amman and Beirut were briefly suspended but resumed quickly, demonstrating an “ability to nimbly adapt operations while prioritising safety, and helping thousands of families start their summer holidays.”
“The safety of Emirates’ passengers and crew is its absolute priority, and the airline would never fly if it was not safe to do so.”
The airline says it will “continuously monitor developments, coordinate with aviation authorities, and assess every potential risk to ensure all flights are safely rerouted away from conflict zones, all the while meeting the most stringent regulatory requirements.”
Throughout the last two weeks, the airline says it kept customers informed with regular operational website updates as well as on its social media channels, and reservations teams helped re-accommodate affected customers.
“It will continue to actively monitor developments in co-ordination with the relevant authorities, and the airline’s priority will always be to ensure safe and smooth operations, by adapting quickly and appropriately, so that customers can travel with confidence.”
